Broadcasting IT Engineer I

WABE is a non-profit organization formally called Atlanta Educational Telecommunications Collaborative, Inc. (AETC). As a broadcast service, WABE is comprised of WABE90.1FM, WABE TV, WABE.org and numerous podcasts and digital offerings. For more information on the broadcast service, programming and opportunities, please visit www.wabe.org.

The Broadcast IT Engineer I position will be an innovative, creative, collaborative, and technical driven individual who will provide IT/Broadcast engineering support for WABE’s Radio, TV and Digital distribution platforms and production environment.

Duties and Accountabilities:

  • Support and maintain all IT and Broadcasting equipment, such as audio mixing consoles, media control systems, and satellite receivers, used to broadcast radio, podcasting and Television programs (various distribution platforms)
  • Maintain equipment to ensure functionality while quickly and effectively troubleshoot problems on all digital platforms.
  • Support 24/7 broadcast production environment with the appropriate sense of urgency.
  • Performs routine maintenance and operational support activities for networks and servers including monitoring for performance and security, maintaining software patch levels, troubleshooting system outages, and other activities to ensure optimal server and network performance.
  • Ensures all support requests are properly entered into the Support Desk tracking system and addressed per established service level agreements.
  • Installs, upgrades, maintains, and modifies server software including operating systems, web servers, application servers, directory services, and other server-based software applications.
  • Performs analysis of systems, server, network, and application usage and develops plans for growth and increases in capacity.
  • Provides support and assistance in maintaining and improving the company’s cyber security program.
  • Deploy and maintain Azure Virtual Machines and Azure Application and Networking Services to support growth into the cloud.
  • Responsible for all activities related to system administration and virtualization (e.g. Hyper-V & VMware).
  • Responsible for backup and recovery process.
  • Manage company’s active directory, Microsoft 365, and VoIP solution.
  • Create IT policies and procedures.
  • Facilitate employee IT onboarding and training.
  • Communicates effectively with members of the team and other colleagues.
  • Provide engineering support for live productions and postproduction workflows.
  • Provides first call response for broadcast and on-air emergencies, ensuring all incidents and service requests are properly resolved, documented, and classified.
  • Ongoing maintenance, configuring and updating of all broadcasting systems and equipment, including but not limited to:
    • Video servers 
    • On-air playout and switching system
    • RF systems and broadcast systems (encoders, PSIP, microwave encoder, etc.)
    • IRD systems
    • Radio and News automation systems (Enco, Newsboss) 
    • Automation systems, downlink systems and transcoding
  • Knowledge of the technology and implementation for ATSC 3.0, AoIP, SMPTE 2110
  • Ensure all documentation, technical standards and processes are developed and met.
  • Works closely with the Sr. Network Engineer and other stakeholders to design, implement and test a Disaster Recovery and Business Continuity plan.
  • Collaborate with team members to develop and maintain an equipment management system with equipment life cycle to ensure that system and equipment documentation is current and implement processes to continuously review and improve systems and documentation. 
  • Proficient in utilizing collaborative cloud tools such as Media and digital Asset Management software.

Knowledge, Skills, and Abilities:

  • Minimum of seven (5) years of relevant experience, including education, training and experience that provides the requisite knowledge, skills, and abilities for this position (such as broadcast, video, and audio experience).
  • Bachelor’s or Associate’s Degree in electrical engineering, computer engineering or a related discipline. Certification desired. 
  • Creative, collaborative, and innovative professional with a can-do attitude that translates ideas into action.  
  • Detailed oriented and highly accurate in record keeping and work habits
  • Advance knowledge of Windows, Linux, and or Mac OSX operating systems. 
  • Familiarity working in IP including local area networking, file handling, and protocol management as it relates to the broadcast and IT environment. 
  • Experience in electronic engineering and using communication equipment for sufficient color, vision, and hearing levels

Requirements:

Must be highly motivated, enthusiastic and possess desire to achieve, with an ability to be a self-starter and learner. Must be able to operate with flexibility, remain calm under pressure, be proactive and be results oriented. Must be able to work independently as well as in a team environment.

Work Environment & Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. Will require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required (up to 25 lbs.), filing documents, climbing, storing equipment, and working around high voltage equipment.  Proper lifting techniques required. Working in spaces/rooms with various temperatures and lighting, confined spaces, and broadcast equipment as found in a typical technical broadcast environment in addition to working outdoors in all types of weather conditions and temperatures.

For consideration, submit resume and cover letter to:
WABE
Attention: Human Resources
740 Bismark Rd. NE
Atlanta, GA 30324
Fax: 678-553-3026
Apply online or Email: jobs@wabe.org
EOE