Senior IT & Network Engineer

WABE is a non-profit organization formally called Atlanta Educational Telecommunications Collaborative, Inc. (AETC). As a broadcast service, WABE is comprised of WABE90.1FM, WABE TV, WABE.org and numerous podcasts and digital offerings. For more information on the broadcast service, programming and opportunities, please visit www.wabe.org    

WABE is seeking an experienced hands-on Senior IT & Network Engineer to join our dynamic team in the fast-paced world of broadcast and media. You will play a critical role in designing, implementing, and maintaining our IT, digital, and network infrastructure, ensuring seamless operations in our media environment. 

Responsibilities:  

  1. Hands-On Support, Management & Maintenance: 
  • This hands-on role must ensure continuous uptime for a 24/7 broadcast environment and may require occasional after-hours, night, or weekend work to troubleshoot and maintain systems operations. 
  • Maintain equipment for optimal functionality and promptly troubleshoot issues across all platforms. 
  • Support and manage broadcast, IT, and content distribution platforms, including TV, radio, video, audio, podcasting, engineering, and business networks. 
  • Ensure 24/7 support for the broadcast production environment, occasionally working evenings, nights, and weekends as needed. 
  • Properly log and address support requests via the Support Desk tracking system. 
  • Facilitate employee IT onboarding and training. 
  • Provide engineering support for live productions and postproduction workflows. 
  • Respond to broadcast and on-air emergencies promptly, documenting and resolving incidents and service requests. 
  • Assist with the Implementation and maintenance of ATSC 3.0, AoIP, SMPTE 2110 technologies. 
  • Manage documentation, technical standards, and processes. 
  • Collaborate on equipment management and lifecycle processes, ensuring up-to-date documentation. 
  • Proficiency in utilizing collaborative cloud tools such as Media and Digital Asset Management software. 
  1. Network Architecture and Design: 
  • Develop and maintain the company’s network architecture to support media production needs. 
  • Collaborate with cross-functional teams to design and implement network solutions for live broadcasts, content distribution, and data transfer. 
  • Deploy and maintain Azure Virtual Machines and Azure Application and Networking Services. 
  1. Network Administration: 
  • Manage and maintain network devices, including switches, routers, firewalls, and load balancers. Perform routine maintenance and operational support for networks and servers. 
  • Monitor network performance, troubleshoot issues, and optimize for minimal downtime. 
  • Analyze system, server, network, and application usage and plan for capacity growth. 
  1. System Administration: 
  • Oversee system administration and virtualization (e.g., Hyper-V & VMware). 
  • Manage active directory, Microsoft 365, and VoIP solution. 
  1. Security and Compliance: 
  • Implement and maintain robust security protocols to safeguard data and media assets. 
  • Stay updated on industry security standards and compliance requirements (e.g., GDPR, HIPAA). 
  • Support and improve the company’s cybersecurity program. 
  1. Server and Infrastructure Management: 
  • Oversee server administration, provisioning, maintenance, and performance tuning. Install, upgrade, maintain, and modify server software. 
  • Manage virtualization environments and storage solutions. 
  1. Backup and Disaster Recovery: 
  • Develop and execute backup and disaster recovery plans. 
  • Regularly test and update plans for effectiveness. 
  1. Collaboration and Integration: 
  • Collaborate with multimedia teams to integrate IT and network solutions into the production workflow. 
  • Ensure seamless connectivity for video editing, content distribution, and live streaming. Implement and manage video servers, digital assets management & storage systems etc. needed by media companies. 
  • Collaborate across departments to resolve technical issues and support the organization’s mission. 
  1. Vendor Management: 
  • Evaluate and manage relationships with technology vendors. 
  • Negotiate contracts and oversee procurement of IT and network equipment. 
  1. Documentation and Training: 
  • Maintain comprehensive documentation of network configurations, systems, and procedures. 
  • Provide training and support to team members to enhance their technical capabilities. 
  1. Technical Records: 
  • Maintain technical records and engineering logs  
  1. Helpdesk Management: 
  • Manage WABE’s managed helpdesk and security service providers. 

Knowledge, Skills, and Abilities: 

  • Bachelor’s degree in computer science or related field (advanced degrees and industry certifications are a plus). 
  • Knowledge of designing and managing network infrastructures & technologies, especially in the broadcast and media industry, is preferred but not a requirement. 
  • Strong knowledge of network protocols, security practices, and performance optimization. 
  • Proficiency in network monitoring and management tools. 
  • Strong problem-solving skills and ability to work effectively under pressure. 
  • Excellent communication and teamwork skills. 
  • Adaptability to changing technologies and business requirements. 

The physical demands and work environment described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Individuals may need to sit or stand as needed. It may require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required (up to 10 lbs.), filing documents, recording equipment, laptop, or storing materials throughout the workday. Proper lifting techniques are required. For the most part, ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment. Candidates must be willing and able to commute to work and to field sites.   

    

For consideration, submit cover letter and resume to:  

WABE  

Attention: Human Resources  

740 Bismark Rd. NE  

Atlanta, GA 30324  

Fax: 678-553-3026