Georgia Finds Many Valid Complaints Against Health Insurers

This is the first time the Georgia agency has made the information on complaint data for all health insurers public.

Pixabay

Anthem Blue Cross and Blue Shield, Ambetter of Peach State, and Humana had high levels of consumer complaints last year that the state determined to be justified, according to newly released figures.

Georgia Insurance Commissioner Jim Beck and his staff recently posted complaint data for all health insurers in 2018. The complaints were fielded by the department’s Consumer Services Division.

JoAnne Oni, director of consumer services, said this week that other states compile similar data. This is the first time the Georgia agency has made the information public, she said.