The 988 Suicide and Crisis Lifeline received over 1.7 million calls, texts and chats in its first five months. That’s nearly half a million more than the old 10-digit Suicide Prevention Lifeline fielded during the same period the year before.
Launched in mid-July last year, the 988 number is modeled on the 911 system and is designed to be a memorable and quick number that connects people who are suicidal or in any other mental health crisis to a trained mental health professional.
“We see the uptick in volume as an indicator that more people are aware of the service and are able to access it,” says Kimberly Williams, the president and CEO of Vibrant Emotional Health, the non-profit that oversees the national 988 network of nearly 200 crisis centers spread across the nation.
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