Atlanta-based UPS ripped off seasonal workers with unfair pay practices, lawsuit alleges

The UPS logo on the side of a truck
A United Parcel Service truck makes deliveries in Pittsburgh on June 25, 2025. (AP Photo/Gene J. Puskar, file)

UPS stole tens of millions of dollars in pay from seasonal workers who help the shipping giant deliver packages during the busy holiday season, forcing some to clock in well after their shifts started and deducting pay for lunch breaks they never took, New York Attorney General Letitia James alleged in a lawsuit Monday.

Filed in state court in Manhattan, the lawsuit accuses UPS of “repeatedly and persistently” failing to properly compensate driver helpers, who assist with deliveries, and seasonal support drivers, who use their own vehicles to make deliveries. James estimated that in the last six years, UPS has deprived tens of thousands of seasonal workers of wages totaling about $45 million.

The lawsuit seeks back pay and penalties, plus a court order requiring UPS to end off-the-clock work and change its timekeeping and payroll practices. The company, known for its brown trucks and uniforms, delivered an average of 22.4 million packages a day and brought in $91.1 billion in revenue last year, according to its website.