It’s been over two weeks since the City of Atlanta was hit with a ransomware attack. The Department of Watershed Management has faced some of the longest-lasting effects on consumer-facing services.
For the first time since the March 22 cyber attack, the department is mailing out water and sewer bills, said city spokesperson Alnissa Ruiz-Craig. Even if you are registered for electronic billing, you will receive a paper version in the mail.
You still can’t pay that bill online or over the phone. The department is accepting payment by mail or in person with a check or money order. You can also pay at Walmart, Western Union or through your bank’s bill-pay system.
The Watershed Department’s website was taken down Thursday, though Ruiz-Craig said that’s for routine maintenance and upgrades unrelated to cybersecurity.
She also confirmed that until everything is back to normal, the department won’t be charging any late fees.