The search for the right home for an older family member can be a sensitive and somewhat confusing time. That’s when many consumers turn to senior living referral agencies for assistance. However, Catie Ramp does not believe referral companies are impartial, and that could end up costing more money for anyone trying to find a nursing home or assisted living community.
Ramp is the President and CEO of the Georgia Senior Living Association. Her organization is backing Senate Bill 439. The legislation would require transparency from referral companies to make it clear that someone is being paid for the consumer’s business.
On Thursday’s “Closer Look with Rose Scott,” Ramp explained that referral companies are paid by senior living homes and communities for directing business their way. She added that consumers end up covering that expense in the form of rising rental costs.
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