British Airways Says Customers’ Financial Data Was Hacked In 380,000 Transactions

British Airways CEO Alex Cruz says the carrier will reimburse any customer who loses money due to the data breac

Pascal Pavani / AFP/Getty Images

British Airways says it is “investigating, as a matter of urgency, the theft of customer data from our website and our mobile app,” after it found a breach that exposed financial information over a two-week period.

“The stolen data did not include travel or passport details,” the airline said on a special webpage for people affected by the attack. But hackers were able to access customers’ names, email addresses and credit card information, according to law enforcement authorities in the U.K.

British Airways promises to reimburse any customer who loses money due to the data breach. Its CEO, Alex Cruz, tells the BBC, “We will compensate them for any financial hardship that they may have suffered.”