It’s not even been a full week since new government regulations for renewing a Driver’s License took effect in Georgia. Wait times of up to five hours and more have been reported, but as Susan Mittleman reports, the Department of Driver’s Services is making adjustments.
The DDS says 4-5 hour wait times are unacceptable but as customers get more informed about the federal rules, and examiners get more accustomed to the new system, things should improve.
“We are seeing improvements every day, even if it is reducing transaction time by a couple of minutes. It’s still moving in the right direction.”
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