US is investigating Atlanta-based Delta's flight cancellations and faltering response to global tech outage

Luggage covers the floor of baggage claim at Atlanta's Hartfield-Jackson Airport as Delta employees try to reunite passengers with their belongings.
Delta employees at Hartsfield-Jackson Atlanta International Airport work to reunite travelers with their luggage on Tuesday, July 23, 2024 as the airline struggled to catch up after a global tech outage. (Matthew Pearson/WABE)

This story was updated on Tuesday at 12:49 p.m.

U.S. regulators are investigating how Atlanta-based Delta Air Lines is treating passengers affected by canceled and delayed flights as the airline struggles to recover from a global technology outage.

Transportation Secretary Pete Buttigieg announced the Delta investigation on the X social media platform Tuesday “to ensure the airline is following the law and taking care of its passengers during continued widespread disruptions.”