Federal Trade Commission accuses Intuit of deceptively advertising TurboTax as free

Intuit's 2018 homepage for TurboTax failed to adequately disclose the limits of the "free" offer, the Federal Trade Commission says. (Federal Trade Commission)

The Federal Trade Commission is accusing the company that makes TurboTax of deceptively advertising free tax filing. Many people end up having to pay for the service they believe will be free, the agency says.

In a complaint filed Monday in U.S. District Court in Northern California, the FTC asked the court for a temporary restraining order and a preliminary injunction against Intuit.

“Absent such provisional relief, [Intuit] would be free to continue disseminating the deceptive claim that consumers can file their taxes for free using TurboTax when in truth, in numerous instances [Intuit] does not permit consumers to file their taxes for free using TurboTax,” the complaint says.