The water crisis in Jackson follows years of failure to fix an aging system

Pallets of bottled water are unloaded at a Kroger store in north Jackson, Miss., on Tuesday. The grocery chain and other stores are helping address the challenges of the city's longstanding water system problems by making more drinking water available for customers. (Rogelio V. Solis/ AP)

Rogelio V. Solis / Rogelio V. Solis

The city of Jackson was already struggling with a deteriorating water system long before the latest rains cut off access to safe drinking water for more than 150,000 people in Mississippi’s capital.

For years, residents of the majority-Black city have endured everything from service disruptions and recurring boil-water advisories to concerns over contaminants like lead and E. coli bacteria, thanks to failures to upgrade Jackson’s aging infrastructure.

With the city now under a state of emergency, officials are scrambling to distribute bottled water to tens of thousands of people in a city where roughly 1 in 4 people live in poverty. Amid the fledgling response, officials have sent mixed signals about how long it may take to restore service. City officials have said it could be “days,” but Gov. Tate Reeves has said it is unclear exactly how long it will take.