Bina Ramroop broke down in tears when she realized she wasn’t going to get the World Cup tickets she had bought for her grandson’s 13th birthday.
As thousands poured into Atlanta Stadium on Monday to see Spain face Cape Verde in what turned out to be a remarkable scoreless draw, Ramroop stood outside, increasingly stressed as she went back and forth for hours between StubHub representatives on the phone and FIFA representatives in the ticket booth. Each blamed the other.
No one could figure out why the tickets Ramroop bought months ago on StubHub for $485 apiece couldn’t be transferred from the original seller to the FIFA ticketing app. StubHub offered her a refund and, as Ramroop heard the crowd roar for the start of the match, she knew she had no choice but to give up and take the offer.
Read this story now for free
To continue reading, sign up for our newsletter and get unlimited access to WABE.org
You can select your preferences for news and local content. We will never share your email address. Learn how your newsletter sign-up will support WABE and Public Media
