Yolonda Wilson is one of many people who shared painful stories about health insurance gone wrong on social media this week.
Her insurer, UnitedHealthcare, denied coverage for a surgery about two days before it was scheduled, back in January. She finally got it approved, in the nick of time, with a lot of unnecessary stress and tears. “I did not know until Wednesday afternoon whether I would be able to have surgery Thursday morning,” she told NPR.
Wilson, a professor of Health Care Ethics at Saint Louis University in Missouri, noted that she was telling her personal story, not speaking on behalf of the university.
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