Delta Air Lines is facing a class action lawsuit, which claims the Atlanta-based airline refused to give refunds following a global technology outage last month. The airline replied that it will go after the tech companies behind the snafu.
Among airlines, Delta was by far the hardest hit by the outage, having to cancel roughly 7,000 flights over five days, because key systems were crippled by the incident.
The lawsuit was filed Tuesday in the U.S. District Court Northern District of Georgia Atlanta Division on behalf of Delta customers impacted by the outage. In it, the customers allege that Delta refused or ignored their requests for prompt refunds for their canceled or delayed flights.
Read this story now for free
To continue reading, sign up for our newsletter and get unlimited access to WABE.org
You can select your preferences for news and local content. We will never share your email address. Learn how your newsletter sign-up will support WABE and Public Media
