Clark Atlanta researchers highlight challenges faced by Waffle House workers

Waffle House workers protest outside of the company's headquarters in Norcross, Georgia on Nov. 9, 2023, demanding higher pay and better security. (Marlon Hyde/WABE)

A Clark Atlanta study reveals that Waffle House workers face hostile environments, low wages and a lack of benefits. It found that its workforce consists mostly of women and Black people.

Waffle House’s CEO said in a 2024 video that base pay for servers would rise to at least $5.25 per hour by next month.

Joseph Jones says that may not be enough. He is a professor of political science at Clark-Atlanta University and led the research. 

“So inflation has gotten higher, gas has gotten high. So you can imagine that whatever gains they were able to get from the organization have pretty much dissipated,” said Jones.