CrowdStrike and Delta fight over who’s to blame for the airline canceling thousands of flights

Luggage covers the floor of baggage claim at Atlanta's Hartfield-Jackson Airport as Delta employees try to reunite passengers with their belongings.
Delta employees at Hartsfield-Jackson Atlanta International Airport work to reunite travelers with their luggage on Tuesday, July 23, 2024 as the airline struggled to catch up after a global tech outage. (Matthew Pearson/WABE)

Cybersecurity software company CrowdStrike is disputing Delta Air Lines over who is to blame for damage that the airline suffered after a global technology outage.

Delta’s CEO has threatened to sue CrowdStrike for what he said was $500 million in lost revenue and extra costs related to thousands of canceled flights.

A lawyer for CrowdStrike says, however, that the company’s liability should be less than $10 million.