Firm running Georgia’s struggling Medicaid experiment was also paid millions to sell it to public

Only about a dozen people attended a March meeting about the Georgia Pathways program in Cordele, in remote Southwest Georgia. Health advocates say the poorly publicized event illustrates how weak the state’s outreach to Black and disadvantaged communities has been. (Nicole Craine for ProPublica)

When the state of Georgia handed Deloitte Consulting a $10.7 million marketing contract last July to promote the nation’s only Medicaid work requirement program, the initiative was in need of serious PR. 

At the time, a year after the program’s rollout, less than 2% of those eligible for Georgia Pathways to Coverage had enrolled, well short of state targets. 

To get the word out, the state turned again to the firm that it had relied on to build and manage the program. About 60% of the marketing contract went toward creating and placing ads about Pathways on television and radio, including during NFL games and morning talk shows.