Burrell Ellis Addresses DeKalb Water Bill Crisis

Kent Johnson / Atlanta Journal-Constitution

An audio version of this story.

With days left before leaving office, Burrell Ellis is tackling a major concern for residents.

In a letter released Wednesday, the outgoing DeKalb CEO addressed the county’s water billing crisis.

Ellis said the county will send out about 50,000 statements that were withheld due to accuracy concerns.

The amount on these bills will be a rough estimate of the average water usage over the past 12 months, with the highest and lowest amounts removed.

Ellis says customers who are unhappy with the billed average should contact county officials.

For months some DeKalb residents complained about water bills. According to Ellis the problems stemmed from DeKalb’s move from outdated meters to newer technology.

Ellis says all customers will be treated fairly.

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