FTC investigating ChatGPT over potential consumer harm

OpenAI's ChatGPT is being investigated by the Federal Trade Commission.

Lionel Bonaventure / Lionel Bonaventure

The Federal Trade Commission has opened an investigation into the popular chatbot ChatGPT. The agency says it’s looking into whether the A.I. tool has harmed people by generating incorrect information about them, according to a letter sent to its parent company OpenAI.

The FTC’s investigation, which was first reported by the Washington Post, is also looking into OpenAI’s privacy and data security practices. A person familiar with the matter confirmed the investigation. The FTC declined to comment and OpenAI didn’t respond to request for comment.

The 20-page letter is requesting that OpenAI turn over company records and data on several issues, including company policies and procedures, financial earnings, and details of the Large Language Models it uses to train its chatbot.