A decade after suffering a stroke that forever changed his life, Maurice Miller has good days and bad ones.
On good days, the staff at his nursing home in Takoma Park, Md., can meet all of his basic needs: feeding him, cleaning him, changing his hospital gown, and ensuring that his laptop, which he uses through dictation, is charged and within reach.
On bad days, something goes wrong and it takes a while before someone is available to respond to his call button — sometimes 45 minutes or longer.
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