At the Vdara Hotel and Spa in Las Vegas, robots are at the front line of room service. “Jett” and “Fetch” are delivery robots, designed to look like dogs, each about three feet high.
They can bring items from the hotel’s cafe right to your room. Among their many capabilities, they can travel alone across the lobby, remotely call for an elevator, and even alert guests when they arrive at their hotel room through an automated phone message.
It’s not just Vdara that’s experimenting with this technology. Other Las Vegas hotels, including the Renaissance Las Vegas, are using automation to cater to customers’ needs. So too was the Mandarin Oriental before changing over to the Waldorf Astoria this summer. And at bars like the Tipsy Robot, it’s the machines that are making the drinks.
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