State assistance kiosks coming to Georgia libraries

May 9th, 2024

Julie Walker, who serves as the vice chancellor for Libraries & Archive and the state librarian for Georgia Public Library Service, discusses a new partnership that aims to provide a new way for Georgians to renew, change, or review their benefits for state government assistance programs. (Photo courtesy: Georgia Public Library Service)

The Georgia Department of Human Services (DHS) and the Georgia Public Library Service (GPLS) are installing more than 400 self-service kiosks at libraries across Georgia. They say they are partnering to ensure Georgians have access to renew, change, or review their benefits for state government assistance programs.

The kiosks will allow Georgians to access Georgia Gateway, the state government’s integrated web portal for assistance programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), Women, Infants, & Children (WIC) and more.

On Thursday’s edition of “Closer Look,” host Rose Scott talked with Julie Walker, the vice chancellor of libraries and archives for the University System of Georgia and the state librarian for GPLS, about the new initiative and various ways it will support Georgians.