Clayton County seeing improvements after recent cold snap leaves thousands without water

Dozens of cars line up for water outside Fire Station 4 in Riverdale (DorMiya Vance/WABE)

Scores of Clayton residents faced busted pipes and flooding in their homes after multiple days of recent freezing cold weather throughout the metro Atlanta area. Water main breaks throughout the county cut off water to many more. 

County officials set up water distribution points at various fire stations in areas like Riverdale and Jonesboro.

Earlier this week, resident Arthur English waited in line for water at one of the distribution sites. English, along with many others, had been without water for days. 

“We don’t have no pressure, no water for… ever since Friday,” he said. 

Water Authority officials scrambled crews to restore water service in various areas and restore the confidence from the county’s residents.

Bernard Franks is the general manager of the Clayton County Water Authority. Franks spoke at a briefing Thursday to update residents on service restoration. 

“I’m here to tell you, and I’m very happy to say that things have improved so significantly now, that at this point, we believe, based on our information, that most if not all of our customers have water service,” he said. 

The county has continued its boil advisory due to some areas still experiencing low water pressure. They advise that any further issues be reported by phone or online. 

Water Authority officials and their crews are actively working to improve the water pressure to normal conditions by the new year.